Property Management System Interface integrates all NGB modules within a single platform. Hassle-free check..
Automated Meal Tracking Solution is our company’s best effort at providing paperless billing in every establis..
Call Tracking Solution is a web-based telephone call billing system that manages the charges and usage of a ho..
Group Broadcast Solution is an outlet for property-wide mass communication and emergency notifications. No..
In-Room Guest Services uses a digital compendium, namely Internet Protocol TV, that caters to guests with just..
One-Stop Solution centralises workflow on a single app. It tracks job requests and generates analytics involvi..
Training Management System can be used to support remote and on-site learners in their development. Trainin..
Our Customer Relationship Management (CRM) system provides analytics to the hospitals regarding many important..
Our system provides analytics to the hotel, reflecting the most frequently requested items and reported faults..
- Escalation of alerts to hierarchy chain of supervisors for pending or unacknowledged jobs.
- Broadcasts for urgent matters and emergencies.
- Database reflects time elapsed between acknowledgement and completion of tasks.
- Database keeps staff and departments accountable by reflecting the parties involved in every job.
- Department meetings conducted with ease with access to online Information from NGB OSS Portal for discussion, review and follow up.
- Improved response time to handling customer calls.
- Ability to schedule requests for immediate or future action.
- Alert notifications sent to housekeepers via their devices for new or unacknowledged jobs.
- Ease of dispatch, acknowledgement and updating of jobs.
- Ability to schedule job timing for immediate or future action.
- Comprehensive reports generated include daily job lists, staff performance analysis and trend analysis.
- Red Flag Alert for recurring faults.
- Engineers, technicians and maintenance workers informed and deployed to rectify internal faults.
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